At TapitUSA.com, we strive to deliver a seamless and valuable experience through our digital business card platform. Because our services are digital and often delivered instantly, our refund policy is designed to be transparent and fair to both our users and our business.

General Policy

• All purchases are final once a digital product or subscription has been activated or delivered.

• We do not offer refunds for change of mind, unused services, or user error (e.g., purchasing the wrong plan).

✅ Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Technical issues: If you experience a persistent technical problem that prevents you from using the platform and our support team is unable to resolve it within 7 business days.

• Duplicate charges: If you were charged more than once for the same service or subscription.

• Unauthorized transactions: If your account was charged without your consent and you report it within 14 days of the transaction.

📬 How to Request a Refund

To request a refund, please contact our support team at [support@tapitusa.com] with the following information:

• Full name and email associated with your account

• Date and amount of the transaction

• Reason for the refund request

• Any relevant screenshots or documentation

We aim to respond to all refund requests within 3–5 business days.

⏳ Refund Timeframe

• Approved refunds will be processed within 7–10 business days.

• Refunds will be issued to the original payment method only.

🔁 Subscription Cancellations

• You may cancel your subscription at any time via your account settings.

• Cancellations prevent future billing but do not trigger a refund for the current billing cycle.

⚠️ Exceptions

We reserve the right to deny refund requests that:

• Fall outside the eligibility criteria

• Are submitted more than 30 days after the transaction

• Involve abuse of our platform or violation of our Terms of Service